We want you to be completely satisfied with your purchase. If you happen to have any issues with your order we would be more than happy to help you and fix the problem. Please send an email to firstname.lastname@example.org with your name and order number to request a return. Return the item in its original condition within 30 days of receipt. Any Delivery charges will not be refunded and the cost of returning the item(s) is your responsibility. No refunds can be issued after 30 days of receipt, but you may exchange the item(s) or receive store credit.